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Privacy policy

PRIVACY POLICY

Last Updated: 11 February

SORA respects your privacy and is committed to protecting your personal information.


Information We Collect

We may collect:

  • Name

  • Shipping address

  • Email address

  • Phone number

  • Order information

  • SMS and marketing preferences

Payment information is securely processed by Shopify and third party payment providers.
We do not store credit card information.


Marketing & Communication

By purchasing or subscribing, you may receive:

  • Email marketing

  • SMS marketing

  • Promotional offers

You may unsubscribe at any time via the link in our emails or by replying STOP to SMS.


Advertising & Tracking

We use:

  • Meta (Facebook/Instagram) advertising tools

  • Analytics and tracking technologies

These tools help us improve our marketing and website performance.


Data Protection

We implement security measures to protect your data.
However, no online transmission is 100% secure.


Your Rights (Canada & International)

You have the right to:

  • Request access to your personal data

  • Request corrections

  • Request deletion of your data

To exercise your rights, contact:
sora.care@outlook.com